Crisis Management | 02 May 2019

How do you define a corporate crisis? According to Dan Tench, dispute resolution partner at CMS, this is where a business finds itself at the centre of a media storm in a way that overwhelms its management and its operations. ‘The defining characteristic of a crisis of this type is that the legal and operational strategic responses must be multi-faceted. A crisis may give rise to litigation, regulatory, employment and criminal issues as well as serious reputational issues. Prioritising between these facets, which can be in tension, and advancing in a coherent and sure-footed way is key.’ [Continue Reading]

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