Data Protection, Legal Technology | 10 July 2018
To understand the importance of digital trust, particularly in the legal world, one doesn’t have to look far. Recent history is littered with examples of what can go wrong if that trust is misplaced. The most famous being the massive data breaches suffered by the Panamanian law firm Mossack Fonseca and the offshore firm Appleby, which respectively led to the Panama and Paradise Papers scandals. In the case of Mossack Fonseca, which announced its closure in March, the reputational damage was fatal. The firm’s sobering fate will have prompted plenty of in-house and private practice lawyers to reassess how they harness and protect their digital data. Given the consequences when things go wrong, for them to sleep well at night would require a huge amount of trust. Not just in the internal employees and external collaborators who have direct access to the data, but also in the technology put in place to protect that data, and the people who are developing and managing that technology. Digital trust on that scale requires careful management.