Disruptive tech | 08 May 2018

Poland is at the forefront of technological advancement in Europe in the implementation of modern payment and banking solutions, such as contactless payments, bank-branded pay-by-link payments, or sector-wide solutions such as the BLIK mobile payment service. The popularity of mobile and e-banking (with almost seven and 14 million active users, respectively) and contactless payments (currently used in over half of all non-cash payments) is driven by technological diffusion and customers’ openness to innovation, as well as high dynamics of development of Polish transactional banking systems. Implementations that stand out, in both European and global contexts, include instant (express) transfer systems, ‘pure online’ remote channels of financial product sales, personal finance management (PFM), and remote customer service systems such as video advisory services. [Continue Reading]