The shock of the new

At a recent event for senior in-house counsel in London, two clear messages emerged. Firstly, that there is a rapid professionalisation in the way that major legal departments are managing themselves. Secondly, there was agreement that much of the support for change was being driven from the ‘alternative’ legal market. Despite this, there was a …

Rebels with a clause

For classists, the word ‘disruptive’ still carries negative connotations of damage, chaos and disarray. But these days in corporate circles it has become the phrase of the day – a complimentary shorthand to describe tech-driven innovators remaking all manner of industries. But the cult of disruption – birthed in Clayton Christensen’s hugely influential 1997 book …

The new black

In her much-touted new book on bolstering team-working in professional services, Smart Collaboration, Harvard Law School professor Heidi Gardner argues that sophisticated buyers are increasingly expecting an open-house approach from advisers in delivering their wares.