The discerning customer

In-house teams are using new techniques and recruiting specialists to take a more sophisticated approach to procuring legal services

The New GC Toolkit in association with Reed Smith |

In April last year, US-based tech services provider DXC Technology was formed following the merger of The Hewlett-Packard Company’s enterprise division with Computer Sciences Corporation. It was the ideal opportunity for general counsel Bill Deckelman to sit down with senior management and establish what the legal function should look like. [Continue Reading]

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Journey into the unknown

Legal ops may be flavour of the month, but for GCs the challenge is using these new skills effectively while losing some control of their empires

The New GC Toolkit in association with Reed Smith |

For general counsel struggling to manage the administrative and regulatory burdens of the role, a head of operations has become the must-have accessory. In the US, the growth of legal ops is demonstrated by statistics. A recent Association of Corporate Counsel survey suggests that nearly half of all GCs in the US have appointed a legal ops professional to drive transformation, while the Corporate Legal Operations Consortium (CLOC) is targeting a membership of 50% of the Fortune 500 by mid-2019. Our global survey shows these numbers are less representative of trends outside the US, but only slightly. Just under a third (30%) of GCs globally currently have a head of legal operations, while a further 13% are looking to recruit one in the near future. [Continue Reading]

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The team in I

We teamed up with Eversheds Sutherland to gather more than 70 senior in-house counsel to discuss how to kit out plc legal teams with new skills, slicker systems and fresh mindsets

The GC Powerlist Summer Reception in association with Eversheds Sutherland |

Nailing the issue of what makes a high-performing in-house function, with the emphasis on operational sophistication, has become the Holy Grail for general counsel. Following the launch earlier this year of the 2018 GC Powerlist – which highlighted 50 leading in-house teams – we teamed up with headline sponsor Eversheds Sutherland to assemble an audience of more than 70 in-house counsel at The Ned for an informal discussion between our panel of senior lawyers and operations staff working at some of the biggest multinationals. The debate covered the introduction of legal operations specialists, the advance of technology and widening the skills of in-house functions, all geared towards creating more effective and nimble teams.

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Point break

Barclays has charted a course for a radical overhaul of its adviser relationships. Will law firms adapt?

Finance |

Legal spend is the second-largest ‘cost centre’ for £21bn global banking giant Barclays. This tantalising statement is in the bank’s 2018 Request for Quotation document, sent to law firms ahead of its final panel review this year and seen by The In-House Lawyer. The document provides detail on what Barclays describes as this ‘sizeable’ legal spend. [Continue Reading]

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Across boundaries

The In-House Lawyer teamed up with global referral group Interlaw to ask GCs about the service they get across borders

The global client debate in association with Interlaw |

Alex Novarese, The In-House Lawyer: How do people feel about the service from law firms? [Continue Reading]

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Tumbling into crisis

RPC partner Jeremy Drew took a group of legal chiefs through the critical decisions facing companies when a crisis hits at this year’s Enterprise GC event

Crisis management |

Corporate crises are on the upswing. A faster-paced R&D cycle, improved but riskier technology, 24-hour news… the list of triggers goes on. But our understanding of such events has not always evolved at the same pace. We speak of a crisis as a single incident but, in reality, a chain reaction will likely ensue – and no sooner than one element appears under control, another pops up. [Continue Reading]

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Disruption is heading in-house. Discuss

This debate has been framed as law firms disrupted while in-house teams drive change merely as empowered customers. Such a reading defies economic realities.

Leader |

A lively debate over coffee recently with Axiom founder Mark Harris took me back to the discussion that manifests most frequently in my line of work these days: the extent that legal services are transforming with new providers and tools.

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Significant matters – Summer 2018

Agenda |

EDF and Co-op overhaul panels

Big six energy supplier EDF Energy has almost halved its external advisers in a panel review that cut the number of law firms from 14 to eight. CMS Cameron McKenna Nabarro Olswang and Bryan Cave Leighton Paisner (BCLP) were added, while Baker McKenzie, Herbert Smith Freehills, Pinsent Masons, Eversheds Sutherland, Squire Patton Boggs and Burges Salmon all retained their places. The firms to lose out included Clifford Chance, Dentons, TLT, Osborne Clarke, Veale Wasbrough Vizards, Kennedys, Weightmans and Foot Anstey. The review of the panel – which will run until 2020 – was led by chief legal officer Guido Santi, and was intended to bring EDF closer to firms that could advise across its diverse business lines. [Continue Reading]

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  • The In-House Lawyer, , The In-House Lawyer

Daniel Toner, Spire Healthcare

The energetic legal chief of the private healthcare giant on his campaign to get lawyers out of the ‘dungeon’

Profile |

Daniel Toner had done his research. Before an interview to become head of legal at Bupa Hospitals in 2006, he noticed the company had shifted some of its non-hospital assets to a new division.

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  • The In-House Lawyer, , The In-House Lawyer